1. Introduction
Casa Luna respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
- Personal Information: Includes name, email address, phone number, and other contact details provided through consultation requests or contact forms.
- Usage Data: Data about your interaction with our website, such as pages visited, time spent on the site, and device type, collected using cookies and other tracking technologies.
- Financial Information: Payment and billing details collected during transactions, processed securely through trusted third-party providers.
3. How We Use Your Information
- Service Delivery: To respond to your inquiries, provide services, and enhance user experience.
- Marketing and Communications: To send promotional content or updates about Casa Luna, with the option to opt-out at any time.
- Website Improvement: To analyze usage data for site optimization and service enhancements.
4. Information Sharing
- With Third-Party Service Providers: We share data with partners who assist with payment processing, marketing, and analytics.
- For Legal Reasons: We may disclose data to comply with legal obligations or protect our rights and the safety of users.
5. Your Rights
- Access and Updates: You have the right to request access to or correction of your personal information.
- Marketing Preferences: You can opt out of receiving promotional emails at any time.
6. Security Measures
We use industry-standard security protocols to protect your personal information. Despite these measures, no online transmission is completely secure, and we encourage caution when submitting information.
7. Cookies and Tracking
Casa Luna uses cookies to monitor user behavior and improve website functionality. You can disable cookies through your browser settings, but this may affect your site experience.
8. Children’s Privacy
Our services are not intended for individuals under 13, and we do not knowingly collect data from them. If we learn of any such data, it will be promptly removed.
9. Policy Updates
We may modify this privacy policy periodically. Updates will be posted on this page with a new effective date.
10. Contact Information
For questions or concerns regarding this policy, please reach out to us at admin@casaluna.com or call (403) 926-8184.